Policy
Terms of Service
Last updated: 8 May 2026
These Terms of Service ("Terms") govern your access to and use of the Ant Technologies platform. By creating an account or using any branded sub-instance, you accept these Terms.
1. The service
Ant Technologies provides a turnkey, white-label community platform: a hosted application with optional branded mobile apps, a public landing page, an embedded chatbot, contact and event management, and related services. Customers configure a branded instance by providing their brand name, colors, logo, knowledge base, and per-customer settings.
2. Account and eligibility
You must be 18 or older and capable of forming a binding contract. You are responsible for the security of your account credentials and for all activity under your account. You will provide accurate registration information and keep it current.
3. Subscriptions and billing
Standard subscription is $10 per active user per month, billed monthly via Stripe. Setup fees may apply for custom integrations. You authorize us to charge your payment method on each renewal date until you cancel. Cancellation takes effect at the end of the current billing period; we do not pro-rate refunds for partial months.
4. Acceptable use
Your use of the platform — including any AI features — is subject to our Acceptable Use Policy. Violations may result in suspension or termination without refund.
5. AI features and outputs
- The chatbot and any AI-generated outputs are provided "as is." AI outputs may be inaccurate, incomplete, or inappropriate; you are responsible for reviewing them before relying on them in any consequential decision.
- AI outputs are not professional advice (medical, legal, financial, mental-health). Where outputs touch these areas, the platform's standard disclaimers apply.
- You will not represent AI outputs as the work of a specific human, and will not strip the platform's compliance disclosures from AI outputs.
- Inference is performed by third-party AI providers (Anthropic, OpenAI). Your use is also subject to those providers' terms.
6. Customer content
You retain ownership of the brand assets, knowledge-base content, and contact data you upload. You grant us a limited license to host, display, and process this content as needed to operate the service. You are responsible for the accuracy, legality, and rights to use everything you upload.
7. Service-level expectations
We make commercially reasonable efforts to keep the platform available and performant. Maintenance windows are announced in advance where practical; emergency maintenance may occur without notice. We do not commit to a contractual uptime SLA at the standard subscription tier.
8. Termination
You may terminate at any time via the customer portal or by emailing jd@appofamerica.com. We may suspend or terminate for AUP violation, non-payment, fraud, abuse of upstream AI providers, or as required by law. On termination, your data is retained per the Privacy Policy and you may request export.
9. Disclaimers and liability
The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our aggregate liability for any claim arising out of or related to these Terms is limited to the amount you paid us in the twelve months preceding the claim. We are not liable for indirect, consequential, or punitive damages.
10. Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in Bexar County, Texas.
11. Changes
We may update these Terms to reflect changes in the service, our practices, or applicable law. Material changes will be announced via email to active customers; continued use after the effective date constitutes acceptance.